Location: Alpharetta, GA.
We are seeking a skilled and experienced Developer to join our team. The ideal candidate will have expertise in programming and experience in building scalable and reliable applications.
Responsibilities:
• Align ServiceNow platform capabilities to business strategy and ServiceNow roadmap
• Develop, test, and implement new capabilities on the ServiceNow platform
• Assist with ServiceNow upgrades, action skipped changes, and create/run tests
• Stay current on ServiceNow products and application integrated technologies
• Configure out of the box workflows and create/maintain custom workflows
• Integrate ServiceNow applications with 3rd party partners
• Design and develop solutions that leverage ServiceNow module like HR, ITSM, CMDB, Knowledge, and ITOM using configuration and custom JavaScript
• Maintain forms, reports, views, workflows, groups and roles
• Monitor health, usage and overall compliance of ServiceNow and its applications
• Evaluate and configure systems for better performance
Required Skills:
• 3+ years’ experience in ServiceNow development
• Extensive knowledge of JavaScript
• Familiarity with UI, SQL, HTML and CSS
• Application integrations using APIs, web services, scripts, transform maps, etc
• Scoped Applications
• ITOM: CMDB, Service Mapping, Discovery
• ITSM: Incident, Problem, Change, Service Catalog
• Knowledge of XML and structural programming concepts
• Experience using the ServiceNow platform
• Knowledge of ITIL processes
• Strong leadership qualities with conflict management and resolution
• Strong interpersonal, analytical, and influencing skills
• Excellent verbal and written communication skills
• Highly self-motivated, disciplined, and good team player. Ability to work unsupervised
• Ability to respond positively to feedback and implement change in process and procedure as needed
• Must be capable of working with diverse teams with varied levels of technical experience or ability
• Serve as Trainer/Mentor to team. Ability to grow talent of team
Qualifications:
· Bachelor’s degree in computer science, Engineering, or related field. · Relevant certification.